FAQ
Answers to common questions about shipping, returns and case pricing. Can’t find what you need? We’re happy to help.
How do I get case pricing?
Choose the Case option on any of our individual products and add it to your cart. The lower per-unit price applies automatically, with no account needed. Our feeder and waterer sets and the bander kit are sold one at a time.
How much is shipping?
Shipping is free on every order to U.S. addresses, with no minimum.
When will my order ship?
Orders ship within 1 business day from our warehouse in Greenville, Texas. Most orders arrive 3 to 5 business days after they ship, and you'll get tracking by email.
Do you ship outside the United States?
Not at this time. We ship to addresses in the United States only.
What is your return policy?
You have 30 days after delivery to request a return. Items must be unused and in their original packaging. Email sales@littlefamilymembers.com to start a return.
My order arrived damaged. What should I do?
Email sales@littlefamilymembers.com within 30 days of delivery with your order number and a photo, and we'll make it right.
Do you offer wholesale pricing?
Yes. Farms and ranches can buy any of our individual waterers, feeders, pans and tools by the case at a lower price: just choose the Case option on the product page. (Our feeder and waterer sets and the bander kit are sold one at a time.) Feed stores and farm supply retailers can apply for a wholesale account to see wholesale prices and order by the full case.